Hello, there! I'm
Ritik Kumar
TECHNICAL SUPPORT ENGINEER
Resume

About me

I'm Ritik and I'm a TECHNICAL SUPPORT ENGINEER

Customer-oriented and self-driven Technical Support Engineer adept at maintaining and managing IT inventory, providing professional technical support to colleagues and clients, Offers excellent technological expertise, analytical and problem solving skills with team work abilities.

Technical Skills

HTML

CSS

JavaScript

MY SQL

Linux

SEO

Customer Service Skill

Technical Support

Effective Listening

Troubleshoot

Adaptability

Critical Thinking

Soft Skills

Time Managment

Communication

Leardership

Problem Solving

Tools

Vs Code

Notion

Github

Projects

Freshdesk

Freshdesk is a cloud-based help desk software that enables businesses to manage customer queries and issues through a single, unified platform.

Features - Ticketing made easy , Support across channels

Tech Stack : HTML | CSS | REVEAL.JS

Area of Responsibility - Collaborative ticketing , Reporting and Analytics.

Code Live

Airtable - Clone

Airtable is an easy-to-use Project Management application that unifies and stores data in the form of Spreadsheets and helps business teams organize and structure their data workload.

Features - Login, Sign-up, Navbar, Footer, Product Page, Pricing Page

Tech Stack : HTML | CSS | JAVASCRIPT

Area of Responsibility - Login, Sign-up, Footer, Pricing Page

Code Live

Contact me